Privacy Policy

Introduction

dark-comet ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dark-comet.com or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Data

We may collect personally identifiable information that you voluntarily provide to us when you:

• Fill out a contact form or request a quote
• Subscribe to our newsletter
• Contact us directly via email
• Enter into a contract for our services

This information may include:

• Name and contact details (email address, postal address)
• Project requirements and preferences
• Communication history with our team
• Payment information when you engage our services

Automatically Collected Data

When you visit our website, we automatically collect certain information about your device, including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on those pages
• Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide requested services
• To send you quotes, project updates, and relevant communications
• To improve our website and services
• To analyse website usage and trends
• To comply with legal obligations
• To protect our rights and prevent fraud

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in our operations (payment processors, email services)
• Professional advisors (lawyers, accountants) when necessary
• Authorities when required by law or to protect our legal rights
• Subcontractors involved in delivering your project (with your consent)

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Project-related information is typically retained for seven years following project completion.

Your Rights

Under the Australian Privacy Act 1988, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: [email protected]
Address: Level 3, 42 Oxford Street, Surry Hills, Sydney NSW 2010